Cancellation Policy
Appointments can be cancelled or rescheduled without a fee as long as there is 6-hour notice. Last-minute cancellations or rescheduled services will incur a non-refundable 10% fee of the service price. Fees will be applied as a non-refundable deposit to rescheduled services. No-shows will incur a non-refundable 25% fee of the service price. All fees will be automatically charged to the method of payment on file.
I am very lenient with my policies, and I am understanding of situations that may affect your arrival. All I ask is that you notify me as soon as possible to reach a solution.

Refill Appointments
Refill appointments are for existing clients only. Due to previous negative experiences, I no longer provide refill services over lashes from other lash studios.

Appointment Preparation

Avoid caffeine for at least 12 hours before your appointment. Caffeine consumption will lead to fluttery eyelids and increases your risk of injury and/or chemical burn. For an efficient and safe service, please avoid caffeine.

Please arrive with no makeup on, as makeup residue can affect the application of the extensions. For best results and an efficient service, please avoid eye makeup (including any concealer or foundation around the eyes and especially waterproof mascara) for at least 24 to 48 hours before your appointment. If you wear contact lenses, it is highly recommended to remove them before the service. Please attempt to arrive at least 5 minutes before your appointment start time.

For facial services: Please avoid any forms of exfoliation for at least 72 hours prior to your appointment if receiving a dermaplaning service or exfoliation during a facial.

Payments
I accept all major credit/debit cards, Apple Pay, Google Pay, Zelle, and cash — though cash is preferred. Cards are required to be put on file for appointment security purposes. You will not be charged at the time of booking and can choose any form of accepted payment at checkout.

Vagaro PayLater
VPL must be set up online by the client and not in studio. Learn more about VPL here.

Product Returns
Unopened and unused products can be returned within 14 days of purchasing.

Fix Appointments
Fix appointments can be offered within the first 5 days after your appointment if any issues arise. Please contact me as soon as possible at mnlashnj@gmail.com or text (862) 348-0142.